At Rooh Fashions, we are committed to providing our customers with a seamless shopping experience, including convenient shipping and delivery options. This Free Shipping and Delivery Policy outlines the terms and conditions governing our shipping services. By placing an order with Rooh Fashions, you agree to comply with the policies outlined below.
1. Free Shipping Eligibility:
a. Free Shipping Offer: Rooh Fashions offers free standard shipping all orders over India.
2. Shipping Methods and Timeframes:
a. Standard Shipping: Rooh Fashions uses standard shipping methods to deliver orders. Estimated delivery times for standard shipping are 8-10 business days. Please note that delivery times may vary based on your location, shipping method, and other external factors.
b. Expedited Shipping: Expedited shipping options may be available at an additional cost. Customers can choose expedited shipping during the checkout process for faster delivery.
3. Delivery Process:
a. Order Processing: Once an order is placed and payment is confirmed, our team will begin processing the order. Processing times typically range from 1-3 business days.
b. Shipment Notification: Once your order is shipped, you will receive a shipment confirmation email containing tracking information. You can use this tracking information to monitor the status of your shipment.
4. Delivery Address:
a. Accuracy: Please ensure that the shipping address provided during the checkout process is accurate and complete. Rooh Fashions will not be held responsible for delays or misdelivery resulting from incorrect or incomplete address information.
b. Changes: If you need to make changes to your delivery address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate address changes if the order has not yet been shipped.
5. Delivery Issues:
a. Delays: While Rooh Fashions strives to deliver orders within the estimated timeframes, occasional delays may occur due to unforeseen circumstances such as weather, holidays, or carrier issues. We appreciate your understanding and patience in such situations.
b. Lost or Damaged Items: In the rare event that your order is lost or arrives damaged, please contact our customer support team immediately. We will work to resolve the issue and ensure you receive a satisfactory solution.
6. International Shipping:
a. Rooh Fashions currently offers international shipping to select countries. Please note that international shipping may be subject to customs, duties, and taxes, which are the responsibility of the recipient.
7. Contact Us:
If you have any questions, concerns, or need assistance with your order or our shipping and delivery policy, please contact our customer support team on our whatsaapp +91-9723187689 or mail us at support@roohfashions.com.
Rooh Fashions reserves the right to modify or update this Free Shipping and Delivery Policy at any time without prior notice. Please review this policy periodically for any changes.
Thank you for choosing Rooh Fashions for your shopping needs. We look forward to serving you and providing you with a delightful shopping experience.